Administration AD20 - Appreciation and Complaints

Accessed:	2026-07-17
Purpose of series:	Records series documenting the receipt of records responding to the activities of the staff, students and the university in general.
Scope and contents:	Includes (but is not limited to): letters of appreciation, complaint, condolence, congratulation, invitation, criticism and related documentation and correspondence.
Cross reference:	For appreciation shown through recognition programs administered by the University, Faculties, Departments or work units see: Recognition Awards (HR60)
Exceptions:

Primary offices:	Units
Primary office retention trigger:	Academic Year
Primary office disposition:	Transfer to University Archives
Primary office retention period:	5 years
Primary office retention instructions:	After 5 academic years (AY) transfer to the University Archives for selective retention.

Secondary offices:	N/A
Secondary office retention trigger:
Secondary office disposition:
Secondary office retention period:
Secondary office retention instructions:

Retention rationale:

Excepted Operational Use

Vital records	Electronic systems	Personal information	Official media
No	SharePoint	Yes	Paper, Electronic

Approval date:	Last updated:	Edited by:	Security classification:
2021-12-13	2022-01-21 10:13:29	cr618206	Internal

Notes: